Newsroom

Keep up-to-date with the latest PU Prime news and announcements.

Weekly Dynamic Leverage & Volatility Advisory

2026-04-17

Please be advised that the high-impact economic events scheduled for the coming week are expected to generate significant market volatility. Dynamic Leverage will be applied to specific products to protect against extreme price gaps and instability.

Leverage on affected instruments will be automatically adjusted shortly before and during these news releases.

Kindly refer to table below for the specific events and affected instruments:

*All dates and time are provided in GMT+3 (Server Time in MT4/MT5).

Important Note:

  • Forex & Gold: If your account is already configured with leverage equal to or lower than the specified maximum (e.g., set to 1:100), your trading leverage will remain unaffected. However, Forex pairs with pre-existing lower fixed leverage will continue to follow their specific margin requirements.
  • Other Products: Regardless of your account’s leverage setting, all trading for Silver, Indices CFDs, Oil, and Commodities (including XPTUSD and XPDUSD) will follow the new dynamic leverage during designated volatility periods.
  • Weekend & Gold Holiday Leverage Adjustments:
    – Dynamic leverage will apply 3 hours before Friday close until 30 minutes after Monday open.
    – Daily adjustment will apply for 30 minutes before market close (Monday–Thursday).
    – Gold Holidays: Dynamic leverage will apply for 3 hours before Friday (Pre-Holiday) close and ends 30 minutes after Monday (Post Holiday) open.
  • Affected symbols and leverage limits: Forex and Gold (up to 1:200), Silver and Indices (up to 1:50), Oil (up to 1:10), and Commodities (up to 1:5).

Note: Positions opened during these periods maintain higher margin requirements until leverage resets on the above specified time.

Once the designated event period ends, leverage for these positions will revert to the account’s original leverage setting.

We strongly recommend clients monitor their account equity closely to avoid potential liquidation during these periods of activity.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

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Important Notice: Updates to Dynamic Leverage

2026-04-16

Dear Valued Clients,

Further to our previous announcement on the implementation of Dynamic Leverage, PU Prime will be introducing the following updates to the existing mechanism.

During periods of market volatility, leverage for newly opened positions will be adjusted as follows:

Please note that these adjustments apply based on your current account configuration and the specific product traded:

  • Forex & Gold: If your account is already configured with leverage equal to or lower than the specified maximum (e.g., set to 1:100), your trading leverage will remain unaffected. However, Forex pairs with pre-existing lower fixed leverage will continue to follow their specific margin requirements.

  • Other Products: Regardless of your account’s leverage setting, all trading for Silver, Indices CFDs, Oil, and Commodities (including XPTUSD and XPDUSD) will follow the new dynamic leverage during designated volatility periods.

Once the designated event period ends, leverage for these positions will revert to the account’s original leverage setting.

Temporary leverage adjustments will apply during the following market windows:

*The above revised conditions apply to Gold, Silver, Oil, Forex, and Indices CFDs (NAS100, SP500, DJ30, US2000).

Note: During temporary leverage reduction periods, margin estimates in the PU Prime App are for reference only and may differ from actual requirements. Please ensure sufficient account funds to meet real-time margin demands.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 437 3105.

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Upcoming Weekly Adjustment on Index Dividend Notice

2026-04-10

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

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Weekly Dynamic Leverage & Volatility Advisory

2026-04-10

Please be advised that the high-impact economic events scheduled for the coming week are expected to generate significant market volatility. Dynamic Leverage will be applied to specific products to protect against extreme price gaps and instability.

Leverage on affected instruments will be automatically adjusted shortly before and during these news releases.

Kindly refer to table below for the specific events and affected instruments:

*All dates and time are provided in GMT+3 (Server Time in MT4/MT5).

Important Note:

  • Forex & Gold: If your account is already configured with leverage equal to or lower than the specified maximum (e.g., set to 1:100), your trading leverage will remain unaffected. However, Forex pairs with pre-existing lower fixed leverage will continue to follow their specific margin requirements.
  • Other Products: Regardless of your account’s leverage setting, all trading for Silver, Indices CFDs, Oil, and Commodities (including XPTUSD and XPDUSD) will follow the new dynamic leverage during designated volatility periods.
  • Weekend Adjustment: Dynamic Leverage will also apply 3 hours before the market closes on Friday until 30 minutes after the market reopens on the next trading day, Monday. Positions opened during this period remain to the higher margin requirement until leverage returns to normal after the market reopens.
  • Affected symbols and leverage limits: Forex and Gold (up to 1:200), Silver and Indices (up to 1:50), Oil (up to 1:20), and Commodities (up to 1:5).

Once the designated event period ends, leverage for these positions will revert to the account’s original leverage setting.

We strongly recommend clients monitor their account equity closely to avoid potential liquidation during these periods of activity.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

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Important Upgrade Notice

2026-04-9

Dear Valued Client,

PU Prime will be conducting a scheduled important upgrade on 11th April 2026 (Saturday) 00:00 hrs to 02:00 hrs (GMT+3).

Gentle Reminder:

During the maintenance period, access to PU Prime official website, Client Portal, IB Portal, PU Prime App, MT4/MT5 trading platforms, PAMM Portal and PU Copy Trading will be temporarily unavailable.


Deposit and withdrawal functions, data searching, and account opening applications via the Client Portal, IB Portal, PAMM Portal, PU Prime App, and the “Sign Up” button on the official website will be temporarily unavailable.

Additionally, our Live Chat function will also not be accessible on 11th April 2026 (Saturday) 00:00 hrs to 02:00 hrs (GMT+3), but our team remains available and we are committed to supporting through the following alternative channel:

We recommend clients to make any necessary account or trading arrangements in advance.

If you have any questions or require further assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone: +248 437 3105..

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MT5 Server Version Upgrade Notice

2026-04-9

Dear Valued Client,

PU Prime would like to launch MT5 Server Version Upgrade to the latest version from 11 April 2026 00:00 hrs. to 02:00 hrs. (GMT+3) to provide a better and more reliable trading environment.

During the upgrading period, access to Client Portal, IB Portal, PAMM Portal, PU Prime App, PU Copy Trading and MT4/MT5 will not be available.

Deposit and withdrawal functions, data searching, and account opening applications via the Client Portal, IB Portal, PAMM Portal, PU Prime App, Partnership Registration and the “Sign Up” button on the official website will be temporarily unavailable. However, the official website will remain accessible.

Latest MT5 Server: Version 5660

Please note that the latest MT5 server version (v5660) no longer supports the legacy proxy protocol (SOCKS4). Clients currently using proxy connections are required to switch to SOCKS5 or HTTP proxy modes to ensure proper connectivity.

Please make sure your MT5 trading platform is up to date with the latest version after 11 April 2026. You could check the version as follows:

PC: Open MT5 trading platform – “Help” – “About”
IOS: Open MT5 trading platform – “Settings”
Android: Open MT5 trading platform, then click in the navigation bar upper left – “About”

We would like to advise clients to manage their accounts and trades. Do ensure that there are enough funds in your trading account to maintain your open positions to prevent your positions from forced liquidation due to a margin stop out.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 437 3105.

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