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Keep up-to-date with the latest PU Prime news and announcements.

Important Upgrade Notice

2025-06-12

Dear Valued Client,

PU Prime will be upgrading its Client Portal, IB Portal, PAMM Portal, PU Prime App and MT4/MT5 servers from 14 June 2025 00:00 hrs. (GMT+3) to 03:00 hrs. (GMT+3).

Gentle Reminder:

Access to MT4/MT5 Live and Demo accounts including through PU Prime App and PU Copy Trading will be temporarily unavailable during the important upgrading period.

All orders will not be executed during the important upgrading period.

Deposit and withdrawal functions, data searching, and account opening applications via the Client Portal, IB Portal, PAMM Portal, PU Prime App and the “Sign Up” button on the official website will be temporarily unavailable. However, the official website will remain accessible.

We recommend clients make proper arrangements in advance.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] or phone +248 437 3105.

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Indices Product – BVSPX Optimisation Notice

2025-06-10

Dear Valued Client,

Please be advised that the leverage of BVSPX will be optimised from 14th June 2025 to further enhance the competitiveness and improve the trading environment.

Please refer to the table below for adjustment:

*All dates and times are provided in GMT+3 (Server Time in MT4/MT5.)

Please note that the above data are subject to changes. Kindly refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected]

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Upcoming Weekly Adjustment on Index Dividend Notice

2025-06-6

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

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New Product Launch

2025-06-3

Dear Valued Client,

We are pleased to announce that PU Prime will launch new products of CFDs on MT4 & MT5 servers starting from 9th June 2025 to provide clients with a broader portfolio of products.

Please refer to the table below:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note that the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

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Upcoming Weekly Adjustment on Index Dividend Notice

2025-05-30

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

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Upcoming Changes to Trading Hours

2025-05-30

Dear Valued Client,

Please be advised that the following instruments’ trading hours and market session times will be affected by the upcoming June holidays.

Please refer to the table below outlining the affected instruments:

*All dates and time are provided in GMT+3 (Server Time in MT4/MT5.)

Note:

  • In the event of reduced liquidity in the market, spreads might significantly increase from their normal average level.
  • The above data are subject to changes. Please refer to https://www.puprime.com/client-notices/ for latest details.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] or phone +248 437 3105.

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