Privacy Policy

PU Prime is the commercial name of PU Prime Ltd (the "Company", "us", "we", "our", "ours" or "ourselves" as appropriate) and is authorised and regulated by the Financial Services Commission of Mauritius under License No. GB23202672. The Company is registered in Mauritius and located at Suite 201 Level 2, The Catalyst Building, 40 Silicon Avenue, Cybercity Ebene, Mauritius.

This privacy statement covers the website www.puprime.com, and any other related websites that are registered and operated by PU Prime.

Application

In order to open an account with PU Prime, you must first complete and send the application form attaching the required documents. By completing the application form, you are requested to give private information in order to enable PU Prime to evaluate your application and comply with Laws and Regulations governing the provision of services. This information is also used to contact you about trading services.

PU Prime shall not disclose to a third party any of its clients' confidential information unless required to do so by an authority of a competent jurisdiction; such disclosure shall occur on a 'need-to-know' basis, unless otherwise instructed by the authority. Under such circumstances, PU Prime shall expressly inform the third party regarding the confidential nature of the information.

Clients accept and consent that PU Prime may, from time to time, contractually engage companies for statistical purposes in order to improve the Firm's marketing; as a result, some or all of the clients' personal data may be disclosed on an anonymous and aggregated basis only.

Agents

We use card processing companies for your deposits and withdrawals and your account. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Privacy

Website tracking systems may also collect data detailing the pages you have accessed, how you discovered this website, the frequency of visits and so on. When you visit our website, we can view your IP address. However, your IP address does not identify you as a user, but merely the general area of where you live. The information we obtain is used to improve the content of our website and may be used by us to contact you, by any appropriate means, and to provide you with any information we believe may be useful to you.

Choice/Opt-out

If you no longer wish to receive any promotional communications, you may opt-out of receiving them by following the instructions included in each communication.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We may use cookies on the website. We do link the information we store in cookies to any personally identifiable information you submit while on our website.

We may use both session ID cookies and persistent cookies. A session ID cookie does not expire when you close your browser. A persistent cookie remains on your hard drive for an extended period. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

We may set a persistent cookie for statistical purposes. Persistent cookies also enable us to track and target the location and the interests of our users and to enhance the experience of our services on our website.

Some of our business partners may use cookies on our website. We have no access to or control over these cookies.

Security and Protection of your personal information

The personal information that you provide in connection with registering yourself as a user of the website or of the services is classified as Registration Information. Registration Information is safely stored on secure servers that only authorised personnel have access to via password. PU Prime encrypts all personal information as it is transferred to PU Prime and thus makes all necessary effort to prevent unauthorized parties from viewing any such information.

Personal information provided to PU Prime that is not Registration Information also resides on secure servers and is again accessible only to authorised personnel via password. This information cannot be online accessible by you; therefore, no password shall be selected to view or modify this information.

Access to Personally Identifiable Information

PU Prime does not license, lease or otherwise disclose your personal information to any affiliate or third party for any reason, unless the law requires it, or the information is a subject of transfer agreement. If your personally identifiable information changes, you must inform us by emailing our Backoffice team at [email protected] or by contacting us by telephone, fax or postal mail at the contact information listed below or on the website.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website. We will not be liable for misuse or loss of personal information resulting from cookies on our website that we don't have access to or control over. We will not be liable for unlawful or unauthorised use of your personal information due to misuse or misplacement of your passwords, negligent or malicious, however contacted.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, on our website, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our website.

Important Notice to Visitors

Our products and services are not offered or made available to residents of your jurisdiction. The information on this Website is not directed at persons in your jurisdiction and is not intended as an offer, solicitation, or promotion of our products or services to them.

By clicking “I Understand”, you acknowledge this notice and confirm that you are accessing this Website at your own initiative. Access to this Website does not mean that our products or services are available to you.

Important Notice

Please be advised that our products and services are currently unavailable to residents and entities located in the Philippines.

This restriction is a result of our firm commitment to adhering to applicable legal and regulatory requirements in all jurisdictions where we operate. In line with our internal compliance protocols and evolving global standards, we continuously assess and update access to our platform to ensure full regulatory alignment.

We appreciate your understanding and cooperation.

If you believe this restriction has been applied in error, please contact our support team for further assistance.

Important Notice:

Important Notice: Please note the Website is intended for individuals residing in jurisdictions where accessing the Website is permitted by law.

Please note that PU Prime and its affiliated entities are neither established nor operating in your home jurisdiction.

By clicking the "Acknowledge" button, you confirm that you are entering this website solely on your own initiative and not as a result of any specific marketing outreach. You wish to obtain information from this website which is provided on a reverse solicitation basis in accordance with the laws of your home jurisdiction.

Important Notice:

Please note the Website is intended for individuals residing in jurisdictions where accessing the Website is permitted by law.

Please note that PU Prime and its affiliated entities are neither established nor operating in your home jurisdiction.

By clicking the "Acknowledge" button, you confirm that you are entering this website solely based on your initiative and not as a result of any specific marketing outreach. You wish to obtain information from this website which is provided on reverse solicitation in accordance with the laws of your home jurisdiction.

Aviso importante:

Ten en cuenta que el sitio web está destinado a personas que residen en jurisdicciones donde el acceso al sitio web está permitido por la ley.

Ten en cuenta que PU Prime y sus entidades afiliadas no están establecidas ni operan en tu jurisdicción de origen.

Al hacer clic en el botón "Aceptar", confirmas que estás ingresando a este sitio web por tu propia iniciativa y no como resultado de ningún esfuerzo de marketing específico. Deseas obtener información de este sitio web que se proporciona mediante solicitud inversa de acuerdo con las leyes de tu jurisdicción de origen.

Important Notice:

This website is strictly intended for visitors where access to our services complies with applicable local laws and regulations.

Notice for Singapore Residents:

PU Prime is neither established in nor operates out of Singapore. PU Prime does not offer, promote, or provide its products or services to Singapore citizens or residents, and applications from individuals in these categories will not be accepted. If you are a citizen or resident of Singapore, you must not apply for an account or attempt to access or utilise any products or services provided by PU Prime.

By clicking “Acknowledge and Enter Website”, you affirm that you are visiting this site entirely on your own initiative, without any prior solicitation, targeted marketing, or promotional outreach from PU Prime. Content on this site does not constitute an offer, invitation, or solicitation to engage in transactions in any jurisdiction where doing so would be unlawful. You remain solely responsible for verifying that your use of this site complies with all local laws governing your jurisdiction.